Last Updated: 1/6/2024

Introduction

Ucingo ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ucingo.com.au, use our services, or interact with us in other ways. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Collection of Information

Types of Information Collected

We may collect the following types of personal information:

• Identification Information: Name, address, date of birth, gender, and other contact details.
• Financial Information: Payment details, billing information, and credit history.
• Technical Information: IP address, device information, and usage data when you interact with our services.
• Communication Records: Emails, phone calls, and other correspondence with us.

How We Collect Information

We collect personal information in various ways, including:

• Directly from you when you sign up for our services, contact us, or use our website.
• Automatically through cookies and other tracking technologies when you visit our website.
• From third parties, such as credit reporting agencies, government agencies, and other service providers.

Use of Information

We use the collected information for purposes including:

• Providing and managing your services.
• Processing payments and managing billing.
• Communicating with you regarding your account and services.
• Improving our products, services, and website.
• Conducting market research and analysis.
• Complying with legal obligations and resolving disputes.

Disclosure of Information

We may disclose your personal information to:

• Service providers and partners who assist us in delivering our services.
• Credit reporting agencies for credit checks and related purposes.
• Legal, regulatory, or government authorities as required by law.
• Third parties in connection with business transactions, such as mergers or acquisitions.

Security of Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement appropriate technical and organizational measures to safeguard the information we collect and store.

Access to and Correction of Information

You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate, out of date, or incomplete. To request access or correction, please contact our Privacy Officer using the contact details provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather information about how you use our site. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.